Director of Client Services
Jillian has a decade of diverse professional experience that ranges from education, to diplomacy, and team management to name a few fields. At JCI she manages a team of both employees and interns to ensure that client services are executed efficiently and of the highest quality.
Prior to coming to JCI, she managed the post-production at the USC Shoah Foundation’s Dimensions in Testimony program. Under her management, she oversaw the post-production of ten Interactive Survivor Biography interviews of Holocaust survivors. Jillian also created an online instructional portal that taught contractors and USC Shoah Employee partners around the world the intricacies of post-production and maintenance of these important testimonies.
She graduated from USC in 2017 with a Masters degree in Public Diplomacy, specializing in public diplomacy as a form of resistance, the role of women in historical memory, and U.S. diplomacy in the Middle East. After graduating from Texas A&M University in 2012 with a degree in Middle Eastern Studies, she joined Teach for America and taught 7th and 8th grade English and U.S. History for three years in Houston, Texas.